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If
you think that a once-a-month ad for your course is going to generate
hundreds of golfers
keep reading. If you think a $5-off coupon in
all the local taverns is effective marketing
keep reading. If you
think that the Friday night couples' league with dinner specials is the
marketing solution
keep reading. If you think that a direct mail
campaign offering your course's golf package with the nearby Hampton Inn
is the answer
keep reading. And if you think that a mixer for potential
new members will sell your membership
keep reading.
It
is not one or two of these marketing strategies that make for effective
marketing; rather it is the combination, or mix of properly planned and
carefully implemented marketing strategies that will pay handsome dividends
in the cash register.
Marketing
plans are an extremely important part of your business and should be developed
in the off-season and used as a road map to guide you and the staff through
the golf season. The plan may be developed by the general manager, golf
professional, membership and/or sales manager, or with outside assistance
from a qualified advertising agency or golf consulting firm. The same
group will each play a role in implementing the plan's marketing strategies.
The marketing plan should have five main components;
1.
The situation analysis - Where are we now? This will require some
research and analysis, especially on key results (including rounds, high
demand times, and revenues). Do you need to fill weekday afternoons, add
more members, generate more weekday outings, increase the pricing on the
weekends due to demand, generate more tourist play? Knowing where you
are now will help determine your objectives and the strategies needed
to meet these objectives.
2.
Objectives - Where do we want to go? Based on the situation analysis,
develop objectives that will strengthen the weak areas and improve key
results. Setting objectives helps you plan where you want to go, so that
your strategies will focus on meeting those objectives.
3.
Strategies - How do we get there? This is the marketing mix that
includes direct sales, promotions, pricing, advertising, direct mail,
collateral, and public relations. It is a combination of these various
strategies that will help you meet your objectives. It may include some
of the ideas in the opening paragraph, and doing all of them will lead
to marketing success.
4.
Action Plan - Who is going to do what and when? This is a detailed
outline of steps that will be used to implement the strategies. Responsibilities
and due dates are assigned and managing the action plans will ensure that
the strategies are being implemented.
5.
The Budget - How much will it cost? Each of the strategies will
have costs associated with them. A careful prioritizing based on past
experience and the best chance for the greatest return will help you develop
a reasonable budget. There is not a magic formula.
Golf
marketing success will not come from a once-a-year marketing brainstorming
session, nor will it come from placing one ad just because the salesman
called. Rather, the keys to effective golf marketing are to develop a
well thought out marketing plan with a mix of marketing strategies that
are designed to help you meet your objectives.

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